Q: What's your shipping situation?
Now that I have access to tracking with each order, you will be able to see the progress of the order as it gets to you!
Q: How long will it take for my order to arrive?
All items are currently on pre-order. Once I receive the quantity information, I will place the order and ship the packages as soon as possible. Afterwards, please allow 2-5 weeks before reporting a missing package!
Q: What is your shop's return and exchange policy?
All sales are final. I do not accept returns or exchanges.
Please read the product descriptions carefully for sizing and specifications before purchasing.
If your order is damaged or missing, please contact me at [email protected] with your name, and photo(s) of your order :)
Q: Why is my country unavailable?
Unfortunately, due to strict regulations from the GPSR and the fact that I am a small business, I am limited to only shipping outside of the EU, the US, and Canada as of right now. My deepest apologies!
Additional Info:
- International buyers, please be aware that you will be responsible for paying any VAT, customs, tariffs, or import fees incurred by their purchase
- Items will be shipped from British Columbia, Canada